Shipping & returns
The short version: we pack fast, we pack carefully, and if something goes wrong we fix it.
How long does shipping take?
Standard shipping arrives in 3–5 business days. A slower Economy option, 5–8 business days, is offered at checkout.
How much does shipping cost?
Standard shipping is $6.90, or $4.90 for the slower Economy option. Orders over $150.00 ship free.
Can I return a product?
Unopened products can be returned within 30 days of delivery for a refund of the product price. Because these are grooming and cosmetic products, opened bottles can only be returned if the item arrived damaged or faulty.
My order arrived damaged — what now?
Email info.kawandys@gmail.com with a photo within 7 days of delivery and we'll send a replacement or refund it. Leaks in transit are rare but they do happen, and they're on us.
Do you ship internationally?
Not yet — we currently ship within the United States only. If you're outside the US and want a specific product, message us and we'll see what we can arrange.
Still need a hand?
Email info.kawandys@gmail.com and we'll sort it out.